Delivery Information

At PlinkoGo.com, we are committed to providing swift and reliable delivery for your orders. Here's what you need to know about our delivery policies:

1. Order Processing:

Once your order is placed, we work diligently to process it for shipping. This process typically takes between 3 to 15 business days, depending on order volume and any ongoing promotions.

2. Shipping Timelines and Procedures:

Shipping times vary by product and are clearly indicated on the product page or packaging, giving you an accurate estimate of delivery.

3. Warranty Coverage:

If you encounter a defect covered by warranty, reach out to our support team within the warranty period along with your receipt.

We will assess the product to determine if it qualifies for warranty coverage.

4. Handling Warranty Claims:

Valid warranty claims are addressed through repair or replacement at our discretion. In cases where the original product is unavailable, we may substitute it with an item of equal or greater value.

The warranty period from the original purchase applies to all repairs or replacements.

5. Exceptions to Warranty:

  • Normal wear and tear
  • Damage due to misuse, accidental or intentional
  • Unauthorized modifications or repairs
  • Failure to follow provided maintenance instructions
  • External events such as accidents or natural disasters

6. Confirming Orders:

To avoid delays, please ensure your shipping details are accurate. Double-check all information during checkout.

7. Returns Process:

If a shipment is returned due to incorrect contact information or if you're unavailable to receive it, we'll contact you to arrange another delivery, which may involve additional fees.

8. Shipping Restrictions:

Certain products may have shipping restrictions based on their nature or destination. We'll notify you of any restrictions and suggest alternatives if necessary.

For more information on our shipping policies or for assistance, contact our customer support at [email protected]. We're dedicated to ensuring your order arrives accurately and promptly.